If you do not have the Review Queues tile in TMV, follow these steps to review declinations:
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Go to the Administration tile.
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Go to Forms and click Manage for Tuberculosis Survey.
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Click Tuberculosis Survey Response Manager.
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Starting at Step 3, follow the steps below to manage the Tuberculosis Survey case.
To review Tuberculosis Survey submissions:
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In your Verivax admin/clinical portal, click the Review Queues tile:
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Go to Tuberculosis Survey.
Note: Only submissions with Pending or Documentation Requested show by default. -
Click View Case to view the survey submission:
Available actions while reviewing the Tuberculosis Survey case:
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Go to Add Note and enter case notes. Click Submit to save the note.
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Click Send Message to send the user an email about their accommodation case.
You must set up an Tuberculosis template first. Follow these instructions to create a custom communication. You can edit the message content before sending the custom communication to the user.
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Click the Status to update the status of the case.
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If there is a mistake in the survey, click Delete Submission to delete the submission for the user. The Delete button only displays when the Tuberculosis Survey response is in the Pending status.