Clinical Notes allow clinical users to save notes about events associated with a patient user. Notes include the associated event type, date, and author. A note can be internal or viewable to the patient user.
To start using Clinical Notes, contact your TrackMy Client Management team.
Create Clinical Notes templates
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In your TrackMy admin/clinical portal, go to Administration.
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Go to Configuration and click Manage for Note Templates.
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A blank note template will display. Enter the Template Name.
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Enter all content you want to include in the note template.
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Click the Enable toggle on to publish the note template. Leave off to save as a draft.
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Click Save.
Edit a Clinical Note template
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In the Clinical Note template management page, click View for the template.
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Edit the content and click Save.
Write a Clinical Note for a patient
To write a clinical note for a patient:
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In your clinical portal, go to Search for Patient.
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Search for the patient user.
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Click Add Note:
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Select the Note Type.
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Enter the note content.
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If the note is internal facing only, click on the Internal Note toggle.
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Click Save.
Edit a Clinical Note for a patient
To edit an existing note:
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Search for the user in Search for Patient.
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Click Add Note.
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For the existing note, click View.
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Edit the content and click Save.